Purchase a ROBOTC Upgrade License

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  {{DISPLAYTITLE:Purchase a ROBOTC License (Upgrade)}}
 
  {{DISPLAYTITLE:Purchase a ROBOTC License (Upgrade)}}
 
 
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|'''Upgrading an Existing License'''
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|'''Upgrading an Existing License'''<br />
 
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|This guide will walk you through, step by step, on how to upgrade an existing ROBOTC license through robotc.net's purchase page by 'turning in' the old license. If you wish to buy a separate, brand new license or do not have a license to 'turn in', please see our Purchase a ROBOTC License
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|This guide will walk you through, step by step, on how to upgrade an existing ROBOTC license through robotc.net's purchase page by 'turning in' the old license. If you wish to buy a separate, brand new license or do not have a license to 'turn in', please see our Purchase a ROBOTC License page. <br />
 
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|Navigate to ROBOTC.net/purchase
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|1) First, you will need to navigate to ROBOTC's purchase page (robotc.net/purchase) and select which version of ROBOTC you would like to purchase.<br />
 
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|*Select the correct platform and license type you would like to upgrade to.
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|2) Once you have selected which license you wish to purchase, click on the corresponding “Purchase” button.<br />
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|Click the “Purchase” button.
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|Double check to make sure the bundle has been added to the cart correctly and contains both the 365 day ROBOTC license and the 365 day Virtual Worlds license.
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|[[File:Purchase_Option.png]]<br />
 
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|If everything is correct, click the “Checkout” button.
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|3) Double check to make sure the bundle has been added to the cart correctly. If everything is correct, click the “Checkout” button.<br />
 
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|Two choices will become available; because you are upgrading your license, you MUST enter your existing license ID and password or the checkout procedure will not complete properly!
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|[[File:Shopping_Cart.png]]<br />
 
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|On the next page, you will be asked to verify your customer information; fields marked in *red must be filled out. *Filling out these fields with the correct information helps ensure that we will be able to assist you should an issue with your license ever arise.
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|4) Two choices will become available; because you are upgrading your license, you '''MUST''' enter your existing license ID and password into the 'Existing Customer' fields or the checkout procedure will not complete properly!<br />
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|[[File:Customer_Login.png]]<br />
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|-
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|5) On the next page, you will be asked to verify your customer information; fields marked in *red must be filled out. *Filling out these fields with the correct information helps ensure that we will be able to assist you should an issue with your license ever arise.<br />
 
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|You will then be directed to page that verifies that the order is correct and asks you to choose a payment method. If the order is correct, select the preferred payment method and click the ‘Continue’ button.
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|[[File:Verify_Info_Customer.png]]<br />
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|-
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|6) You will then be directed to page that verifies that the order is correct and asks you to choose a payment method. If the order is correct, select the preferred payment method and click the ‘Continue’ button.<br />
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|[[File:Payment_Method.png]]<br />
 
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|The page that appears requires you to enter the information for a valid, working credit/debit card or ask you to log into your Paypal account, depending on which option was selected on the preferred payment page.  
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|7) The page that appears requires you to enter the information for a valid, working credit/debit card or ask you to log into your Paypal account, depending on which option was selected on the preferred payment page. <br />
 
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|Once the information is entered and confirmed you MUST select the ‘Place Order’ button in order to complete the transaction.  
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|8) Once the information is entered and confirmed you MUST select the ‘Place Order’ button in order to complete the transaction.<br />
 
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|Once the order is completed and processed, you will receive an email (sent to the address provided in the customer information page) containing your receipt as well as your license ID and password. You can then |download ROBOTC from our downloads page (www.robotc.net/download) and use your new license ID and password to activate the product.
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|[[File:Confirm_Order.png]]<br />
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|-
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|9) When the order is completed and processed, you will receive an email (sent to the address provided in the customer information page) containing your receipt as well as your license ID and password. You can then download ROBOTC from our downloads page (www.robotc.net/download) and use your new license ID and password to activate the product.<br />
 
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Revision as of 14:56, 29 November 2012

Upgrading an Existing License
This guide will walk you through, step by step, on how to upgrade an existing ROBOTC license through robotc.net's purchase page by 'turning in' the old license. If you wish to buy a separate, brand new license or do not have a license to 'turn in', please see our Purchase a ROBOTC License page.
1) First, you will need to navigate to ROBOTC's purchase page (robotc.net/purchase) and select which version of ROBOTC you would like to purchase.
2) Once you have selected which license you wish to purchase, click on the corresponding “Purchase” button.
Purchase Option.png
3) Double check to make sure the bundle has been added to the cart correctly. If everything is correct, click the “Checkout” button.
Shopping Cart.png
4) Two choices will become available; because you are upgrading your license, you MUST enter your existing license ID and password into the 'Existing Customer' fields or the checkout procedure will not complete properly!
Customer Login.png
5) On the next page, you will be asked to verify your customer information; fields marked in *red must be filled out. *Filling out these fields with the correct information helps ensure that we will be able to assist you should an issue with your license ever arise.
Verify Info Customer.png
6) You will then be directed to page that verifies that the order is correct and asks you to choose a payment method. If the order is correct, select the preferred payment method and click the ‘Continue’ button.
Payment Method.png
7) The page that appears requires you to enter the information for a valid, working credit/debit card or ask you to log into your Paypal account, depending on which option was selected on the preferred payment page.
8) Once the information is entered and confirmed you MUST select the ‘Place Order’ button in order to complete the transaction.
Confirm Order.png
9) When the order is completed and processed, you will receive an email (sent to the address provided in the customer information page) containing your receipt as well as your license ID and password. You can then download ROBOTC from our downloads page (www.robotc.net/download) and use your new license ID and password to activate the product.
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