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tclancey
Rookie
Joined: Sat Jan 12, 2013 7:26 am Posts: 12
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 Installation fails.
Please let me know if this is in the wrong place.
I've paid for and Virtual Worlds. Installation starts, after the MSI downloads I get: Error 1316.A netowk error occurred while attempting to read from the file c:\blah blah\ROBOTC for MINDSTORMS.msi
The installation is local on my hard drive, I have downloaded the installer twice, removed the above directory twice, I am stuck. I have actual ROBOTC already installed on this machie.
Can anyone offer any advice?
Thanks, Tull.
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| Thu Jan 17, 2013 10:30 am |
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JohnWatson
Site Admin
Joined: Thu May 24, 2012 12:15 pm Posts: 386
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 Re: Installation fails.
The reason you are seeing the 1316 error is because ROBOTC is already installed on the computer; all you need to do is activate it. To activate a different version of ROBOTC (with ROBOTC already installed on a computer), all you need to do is navigate to the 'Help -> Manage Licenses -> Add License' menu option, select the correct platform from the drop down menu, enter your license ID and password, and click 'Activate Online'. This will activate the product on that computer and allow you to select Virtual Worlds as a compiler target. We also have a wiki guide specifically for activating Robot Virtual Worlds that can graphically walk you through this process.
_________________Check out our Blog! And our Facebook page! Need help? Take a look at our Wiki and our Forums.I just met you, And this is crazy, But here's my code now, So fix it, maybe? ~ Carly Rae Jepsen parody
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| Thu Jan 17, 2013 10:44 am |
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tclancey
Rookie
Joined: Sat Jan 12, 2013 7:26 am Posts: 12
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 Re: Installation fails.
Yes, I am an idiot! I should have looked at the site before posting here.
My apologies, and thanks.
Cheers, Tull.
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| Thu Jan 17, 2013 2:19 pm |
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JohnWatson
Site Admin
Joined: Thu May 24, 2012 12:15 pm Posts: 386
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 Re: Installation fails.
It's no problem at all, we are more than happy to help. If you run into any other issues, please don't hesitate to let us know!
_________________Check out our Blog! And our Facebook page! Need help? Take a look at our Wiki and our Forums.I just met you, And this is crazy, But here's my code now, So fix it, maybe? ~ Carly Rae Jepsen parody
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| Thu Jan 17, 2013 3:22 pm |
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