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deactivating license
Moderator: magicode
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deactivating license
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Rookie
Joined: Wed Sep 07, 2011 4:20 pm Posts: 5 
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 deactivating licenseI'm trying to deactivate my license to update from 3.00 so i can get 3.03 for cortex. when I have clicked on my license and click 'deactivate license', it asks "Do you wish to deactivate this feature 'ROBOTC for LEGO MINDSTORMS'?" even though i have a cortex license. I click yes anyway and I get a deactivation error message 'Invalid Parameters'.
Help please!!! |
| Tue Sep 27, 2011 12:10 am |
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Site Admin  Joined: Tue May 15, 2007 9:02 am Posts: 399
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Re: deactivating license To help you with this issue, ROBOTC Support will need you to share your License ID, which you probably don't want to post on a public forum.
I'd recommend submitting a ticket here: http://www.robotc.net/support/ |
| Tue Sep 27, 2011 8:26 am |
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Site Admin Joined: Wed Jan 24, 2007 10:44 am Posts: 434 Location: Pittsburgh, PA
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Re: deactivating license Keep in mind that you don't actually need to deactivate your license just to do minor upgrades (from 3.00 to 3.03). Your computer will know that your license is associated with that particular activation of ROBOTC.
_________________ Vu Nguyen Software Training Development Team | Webmaster Need more support? Use the ROBOTC Ticketing system Robotc.net| Robomatter Store | Robotics Academy | CS2N |
| Tue Sep 27, 2011 9:21 am |
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Rookie
Joined: Wed Sep 07, 2011 4:20 pm Posts: 5
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Re: deactivating license So i don't need to do the update?
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| Tue Sep 27, 2011 3:15 pm |
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Site Admin Joined: Wed Jan 24, 2007 10:44 am Posts: 434 Location: Pittsburgh, PA
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Re: deactivating license We always recommend updating to the latest versions so that you have the latest features and fixes. It's up to you if you want to do it.
_________________ Vu Nguyen Software Training Development Team | Webmaster Need more support? Use the ROBOTC Ticketing system Robotc.net| Robomatter Store | Robotics Academy | CS2N |
| Tue Sep 27, 2011 3:40 pm |
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