RobotC crashing on startup
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Author:  skatefriday [ Sun Aug 03, 2014 6:00 pm ]
Post subject:  RobotC crashing on startup

Doing prep work for the upcoming FTC season and I fired up RobotC
on my Windows 7 laptop today and it crashes upon startup. I have 3.62
installed (or at least did as of when the season ended last year).

Any fix? Known issue? And yes, I do apply updates as Microsoft releases

Author:  mightor [ Mon Aug 04, 2014 3:26 am ]
Post subject:  Re: RobotC crashing on startup

Do you see any kind of error?

= Xander

Author:  skatefriday [ Mon Aug 04, 2014 1:42 pm ]
Post subject:  Re: RobotC crashing on startup

May be related to be off my normal network. Yesterday
I was remote, today I am back on my normal network and
it's booting fine.

I may have been connected, but not authenticated to a
guest wifi yesterday while I was attempting to start RobotC.

It would perhaps be a useful unit test for Robomatter to
perform and confirm that under those circumstances RobotC
does not die. I did notice when I booted this morning that
RobotC went and fetched some data that it then displayed on
splash page after startup.

Author:  tfriez [ Mon Aug 04, 2014 3:27 pm ]
Post subject:  Re: RobotC crashing on startup

The issue is in the 3rd party licensing library we use. Basically, if you have a valid IP address but it's blocked from reaching the internet, the licensing library gets stuck in a DLL call and never returns - which makes it seem like the software is hung. This issue has been fixed with a new library for ROBOTC 4.X from our licensing company, but unfortunately it would require a pretty major rewrite to apply to 3.x and having to reissue every license purchased to date.

The solution would be 1) Have a valid internet connection, or 2) Don't have a semi-valid internet connection... disabling your network adapter when launching the software would resolve the issue as it would then fail the internet check and just continue loading per normal.


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