View unanswered posts | View active topics It is currently Mon Sep 01, 2014 8:29 am






Reply to topic  [ 11 posts ] 
firmware download unavailable 
Author Message
Rookie

Joined: Fri Aug 07, 2009 1:26 am
Posts: 11
Post firmware download unavailable
Hi,

The RobotC firmware install is grayed out and we can't install it onto our NXT brick. (See image). We're wondering what causes this state?

Here's some clues for a debug:
1./ We downloaded the trial version.
2./ My 11 year initiated a firmware install, and then interrupted it, leaving the brick in a bad state. :eek:
3./ Today (some months after the trial expired) we bought a license.
4./ I've installed the license, and am ready to install the robotC firmware.

I'm hoping there's some brute force way to do the firmware install that will work even for bricks in a bad state.

Any ideas?

Thanks!


Attachments:
File comment: This shows the firmware download greyed out.
robotc_firmware_download_hidden.jpg
robotc_firmware_download_hidden.jpg [ 81.86 KiB | Viewed 2956 times ]
Sat Mar 31, 2012 3:18 pm
Profile
Moderator
Moderator
User avatar

Joined: Wed Mar 05, 2008 8:14 am
Posts: 3207
Location: Rotterdam, The Netherlands
Post Re: firmware download unavailable
You can force the brick into SAMBA mode (firmware download mode) by pressing and holding the reset button for about 5 seconds. You should hear a soft ticking sound from the brick. Then hook it up the computer and after the device (NXT Firmware Mode or something to that effect) has loaded, you can just upload the firmware through ROBOTC.

Check page 63 of this guide to see how to reset your NXT: http://cache.lego.com/downloads/educati ... US_low.pdf

- Xander

_________________
| Professional Conduit of Reasonableness
| (Title bestowed upon on the 8th day of November, 2013)
| My Blog: I'd Rather Be Building Robots
| ROBOTC 3rd Party Driver Suite: [Project Page]


Sat Mar 31, 2012 3:28 pm
Profile WWW
Rookie

Joined: Fri Aug 07, 2009 1:26 am
Posts: 11
Post Re: firmware download unavailable
Update: So we got the brick back in a good state by reinstalling the Lego firmware via the Lego NXT software.

Unfortunately the RobotC software still can't see the brick to download the firmware. I'm wondering if this is related to the fact that the entire "Download Firmware" widget disappeared from the "Robot" menu when our trial license expired?

Anyways. Just bought a perpetual license. Would like to be able to use it... :(

Thanks!


Sat Mar 31, 2012 3:34 pm
Profile
Moderator
Moderator
User avatar

Joined: Wed Mar 05, 2008 8:14 am
Posts: 3207
Location: Rotterdam, The Netherlands
Post Re: firmware download unavailable
Is NXT-G running while you are trying to do this? If you are, close it and restart ROBOTC.

- Xander

_________________
| Professional Conduit of Reasonableness
| (Title bestowed upon on the 8th day of November, 2013)
| My Blog: I'd Rather Be Building Robots
| ROBOTC 3rd Party Driver Suite: [Project Page]


Sat Mar 31, 2012 3:37 pm
Profile WWW
Rookie

Joined: Fri Aug 07, 2009 1:26 am
Posts: 11
Post Re: firmware download unavailable
Thanks Mightor - just saw your replys after posting the second time. Will try what you suggest.


Sat Mar 31, 2012 3:40 pm
Profile
Rookie

Joined: Fri Aug 07, 2009 1:26 am
Posts: 11
Post Re: firmware download unavailable
No Dice! Menu remains gray.

Just an FYI - it's the latest cut of robotC. Just downloaded it today.

I have to leave this for a few hours - but I'm going to try removing and re-installing the RobotC software later today. Hopefully that clears whatever state it's in that makes the firmware install disabled.

All other advice appreciated.

Thanks!


Sat Mar 31, 2012 3:51 pm
Profile
Moderator
Moderator
User avatar

Joined: Wed Mar 05, 2008 8:14 am
Posts: 3207
Location: Rotterdam, The Netherlands
Post Re: firmware download unavailable
Did you submit a ticket to support@robotc.net? I'm about to go to bed (am in Europe), so I won't be back for at least 10-12 hours.

- Xander

_________________
| Professional Conduit of Reasonableness
| (Title bestowed upon on the 8th day of November, 2013)
| My Blog: I'd Rather Be Building Robots
| ROBOTC 3rd Party Driver Suite: [Project Page]


Sat Mar 31, 2012 4:00 pm
Profile WWW
Rookie

Joined: Fri Aug 07, 2009 1:26 am
Posts: 11
Post Re: firmware download unavailable
Yep. The uninstall + delete and reinstall. Didn't fix it. My license is still found - so I'm guessing I didn't clean as well as I could have. Will seek further advice on that one with a support ticket as suggested.

Thanks!


Sat Mar 31, 2012 9:22 pm
Profile
Site Admin
Site Admin

Joined: Wed Jan 24, 2007 10:44 am
Posts: 439
Location: Pittsburgh, PA
Post Re: firmware download unavailable
Can you go under the Robot menu and check the "Compiler Target" setting? Make sure it's set to "Physical Robot" and not "Virtual". Let me know

_________________
Vu Nguyen
Software Training Development Team | Webmaster
Need more support? Use the ROBOTC Ticketing system

Robotc.net| Robomatter Store | Robotics Academy | CS2N


Sat Mar 31, 2012 9:25 pm
Profile
Rookie

Joined: Fri Aug 07, 2009 1:26 am
Posts: 11
Post Re: firmware download unavailable
Thanks! The Compiler Target was set to Virtual Worlds...

We're off to the robot races...

Cheers


Mon Apr 02, 2012 10:49 am
Profile
Moderator
Moderator
User avatar

Joined: Wed Mar 05, 2008 8:14 am
Posts: 3207
Location: Rotterdam, The Netherlands
Post Re: firmware download unavailable
Good luck :)

- Xander

_________________
| Professional Conduit of Reasonableness
| (Title bestowed upon on the 8th day of November, 2013)
| My Blog: I'd Rather Be Building Robots
| ROBOTC 3rd Party Driver Suite: [Project Page]


Mon Apr 02, 2012 11:12 am
Profile WWW
Display posts from previous:  Sort by  
Reply to topic   [ 11 posts ] 

Who is online

Users browsing this forum: No registered users and 2 guests


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search for:
Jump to:  
cron



Powered by phpBB © 2000, 2002, 2005, 2007 phpBB Group.
Designed by ST Software for PTF.