ROBOTC Troubleshooting:

Common Activation Errors

Error 2
- Could Not Communicate With License Server
Error 7 - No Activations Left for this License
Error 13 - Firewall or Trouble Communicating with License Server
Error 69 - Invalid Registration Code
Error 100 - Invalid License ID or Password
All Other Errors


Error #2
Cause: Could Not Communicate With License Server
Solution: Connect to the internet to the computer you are trying to activate, or follow these instructions on using the "Web Activation."


Error #7
Cause: The License ID you are trying to activate with has been activated on too many computers.
Solution: Contact ROBOTC Support at support@robotc.net


Error #13
Cause: The license password is invalid or could not communicate with server.
Solution: Check the LicenseID and PasswordConnect to the internet to the computer you are trying to activate, or follow these instructions on using the "Web Activation."


Error #69
Cause: Invalid "Web Activation" Registration Code.
Solution: Make sure you have typed the generated code correctly, or follow the instructions on using the "Web Activation" again.


Error #100
Cause: Invalid "Web Activation" Registration Code.
Solution: Check that your license ID and password were entered into the fields correctly.

All Other Errors: Contact support@robotc.net